política de privacidad

Effective Date: January 28, 2025

NoCo Outdoors Community cares about your privacy. We are committed to retaining high standards in privacy protection.

This Privacy Policy explains how Colorado Outdoors Community, LLC collects, uses and shares information about you when you access or use our website or other online or mobile products, services or applications, obtain a membership from, RSVP to events by, purchase gear from, or otherwise interact with us. For purposes of this policy, personal information includes "personal data" and similar terms as defined under applicable privacy laws.

NoCo Outdoors Community may change this Policy from time to time. If we make changes, we will notify you by revising the Effective Date above, and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

NoCo Outdoors Community

ABOUT THIS POLICY:

NoCo Outdoors Community takes its data protection and privacy responsibilities seriously.

Please read the following privacy policy to understand how we use and protect the personal information you provide to us, or we receive and collect when you use our services, including how we collect it, and what we do with it, as well as some of the steps we take to safeguard your personal information. We hope that this will help you make an informed decision about sharing personal information with us.

This Privacy Policy may be updated from time to time to keep it up to date with legal requirements and the way we operate our business. You are responsible for reviewing this Privacy Policy periodically and informing yourself of any changes to this Privacy Policy. We suggest that you check back regularly to review any changes. If we make significant changes to this Privacy Policy, we will seek to inform you by notice on our website or email.

WHO IS NoCo Outdoors Community?

The NoCo Outdoors Community is 100% owned by Colorado Outdoors Community, LLC. We are a small business, located in Fort Collins, CO. In this Privacy Policy, any references to ‘we’, ‘our’, ‘us’, ‘NoCo Outdoors’ means ‘NoCo Outdoors Community’, or ‘Colorado Outdoors Community, LLC.'

‘Leadership team’ refers to all organizers and group leaders/event hosts. ‘Members’ refers to anyone who has a paid membership with NoCo Outdoors Community.

For the purposes of relevant data protection laws, NoCo Outdoors will be the primary controller of your personal data.This Privacy Policy applies to all information collected over this website, https://nocooutdoorscommunity.com.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

BECOMING A MEMBER, PURCHASING GEAR, OR SIGNING UP FOR AN EVENT

We will collect certain information from you when you interact with us on our website. Depending on your interaction with us and what products and services you use, typically we collect the following personal information:

your full name, postal address (if we mail an order to you), phone number, email address, any additional information you provide when using our store and signing up for events, which may include personal information.

We also process and store records of the products and services you have enquired about or purchased from us, as well as collect and process information relevant to your membership.

We collect your technical identity data (including IP addresses, browser type and versions, other technology on the device that you use to access our websites, some of which is collected automatically), as well as information about your usage of our websites as you and others browse our websites (see our separate “Cookies” policy for more information).

Through your user preferences on your account, if you link your user account to a social media account (e.g. Facebook or Twitter) you may exchange information between us and that social media provider – though you can at all times choose not to share that data through the user preferences on your accounts. On our website, if you go to your account page and scroll to the bottom, and you will see a link to disallow sharing of your information to third parties. Click the link, submit, and you will see a message in place of that link that assures you that your information is secure. This is in addition to our guarantee that we will never sell your information to a third party.

FINANCIAL INFORMATION

We also integrate with third party service providers and payment gateways such as Wix Payments, Visa, Mastercard, American Express, First Bank Colorado to facilitate payments between you and us, and UPS or USPS regarding shipping information. In the majority of cases, to make a payment via credit card for your purchases, you will use the secure online events planning engine on our website. As with most websites, providing payment information is used only for the current payment, unless you indicate that you wish to store your credit card information for future purchases. Your credit card information is protected, as our website complies with the Payment Card Industry Data Security Standard (PCI DSS). Unlike other websites, this company is local to its membership, so you also have the option to pay in person or in cash. Simply contact us. In some limited cases you may provide us with your credit card details over the phone; for example if NoCo Outdoors Community needs to provide you with a refund, your bank details may be collected and recorded by us for the purposes of providing the refund only.

We ask that you do not email or send in writing your payment card details to us at any time.

We are not responsible for the privacy practices of third party vendors and providers, including payment providers, in the case that you attend events that involve you paying a third party while on the event. For example, you may be on a camping trip, and the campsite requires information and/or fees from all attendees. If you have concerns about these third party vendors or providers, you should review any privacy policy related to their business to satisfy yourself as to how they protect and handle your personal information.

Calls with any representative of NoCo Outdoors Community will never be recorded, and all information shared in any calls will be strictly confidential.

PHOTO AND VIDEO

When you are adventuring with us during an event or trip, as part of your experience a photo or video may be taken either by the NoCo Outdoors Community group leader, or another member. We care about your privacy so if you do not wish for your photograph to be taken at any time, or to be included in any video, please let your event leader or the photographer know. Any photos taken by NoCo Outdoors Community members and group leaders) may be used on social media for marketing purposes, so please do let us know if you do not want your image used for this purpose. If you see that we have posted a photo with you in it and for whatever reason you want the photo taken down, we will do so within 5 workdays. Whilst we take every precaution to protect your privacy, we are not responsible for anyone outside our leadership and membership who may take your photograph or video you without our knowledge. We are not responsible for someone outside our leadership and membership posting photos on the internet.

On some occasions, we may engage professional photographers to take and obtain photos to use in our marketing materials. We ensure that all of our members are notified prior to the event if a professional photographer is being engaged and you have the right to say no or opt-out of being included in any photos being taken for these purposes, including any subsequent content or images use.

RESEARCH

We may contact you to seek your interest in taking part in surveys, giving feedback and in informal conversation about your opinions regarding the website, events, and overall experiences with us. This may include contacting you with a post-event feedback survey asking you to provide a score and comment on your experience. Where you have provided the relevant details, we may also contact you in response to your feedback to discuss your comments.

WHY DO WE COLLECT YOUR INFORMATION?

We collect, hold and handle your personal information for a variety of business purposes (further information on each of which is set out below), including:

To provide you with our products and services, administer your event registrations and events, manage your account settings (if you open a user account), and generally administer and manage our customer relationship with you.
If you are a business partner, supplier or agents, to manage our business relationship with you.
To contact you and process your communications with us, for example, to respond to your queries or complaints, or if we need to tell you something important, or in our group chats.
To generally improve our products and services and your user experience with us.
To comply with our legal obligations and assist government and law enforcement agencies or regulators.
To carry out our marketing activities, to process feedback forms and other similar communications.

Under applicable privacy and data protection laws for NoCo Outdoors Community to collect, hold, use, share and process your information, we must have a purpose and legal basis to do so. The legal basis may differ depending on your interaction with us and what information we collect and process, which will fall under:

Necessary for the performance of a contract – When you make an enquiry or join an event with us, we rely on the legal basis that the processing of your personal information is necessary for the performance of your contract with us, i.e. completing an event as posted.

Legitimate Interest – Our legitimate interest means your information has a commercial business purpose and is necessary in order to provide a product or service to you and does not override your rights and freedoms as an individual. For example; as a member, we collect your email address for the purpose of communicating with you when necessary to communicate about the product or service you’re requesting or or events you’re signing up for, and for NoCo Outdoors Community to provide you with relevant information. We also rely on our legitimate interests to improve our products and services, and to prevent fraudulent activity on our online platforms and accounts (as set out more specifically below). When using personal data to serve our or a third party’s legitimate interest, we will always balance your rights and interests in the protection of your personal information against our rights and interests or those of the third party, including by using your information in a way which is proportionate and respects your privacy.

Vital Interest – we rely on the legal basis of vital interest in certain limited circumstances where it is essential to you and your health that we process your personal information; for example, to contact medical providers / insurance providers in the case of any medical emergency.

Consent – where required by applicable laws, we will obtain your prior consent prior to processing your personal information, including before sending you electronic marketing materials or as otherwise required by law.

You can revoke your consent or object to our marketing by contacting us at rebeccasalter@nocooutdoorscommunity.com.

Providing your personal data to us is voluntary. However, we cannot allow you to maintain membership if certain personal information is not provided. We may only be able to provide you with some products and services if we can only collect some personal data. For example, you cannot become a member without sharing your address, as we only allow members who reside within a certain area of the country.

MAKING AN ENQUIRY OR SIGNING UP FOR AN EVENT

We use your personal information to help organize our events and provide you with the products and services that are appropriate for your needs and goals. This includes types and locations of events. For example, we attempt to vary locations of events based on where our members live, as inclusion is one of our main goals, including reducing barriers to participation.

Your personal information will be used by our group leaders to identify you and ensure your safety during the event.
Depending on the event type, we may be required by a supplier to provide certain types of personal information in order to secure a booking (at a campsite, for example). Your contact details may be collected, by us or by the venue, in order to manage a relationship with you, including updates about your event details, providing relevant information and any applicable tickets, handling feedback and complaints, and to contact you in the event of an emergency.
On rare occasions, or in an emergency, we may request that you provide medical/health information and consent to its use by NoCo Outdoors Community to assist you in receiving emergency or urgent care. This consent is optional. However, it is highly recommended that information be provided (if requested) for your safety and wellbeing.

MARKETING AND OTHER INTERACTIONS

We will only engage in direct marketing in accordance with local, federal, and Colorado state laws.

Marketing is currently not a high priority for NoCo Outdoors Community, as we are a local, mostly word-of-mouth community. However, should we engage in any marketing, we will protect your privacy rights and to ensure you have control over how we manage marketing with you we will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you based on the products and services which you have purchased or have registered your interest in purchasing to date. In case of any issue, you can contact us at rebeccasalter@nocooutdoorscommunity.com.

You can change the way your browser manages cookies, which may be used to deliver online advertising, by following the settings on your browser. We recommend you routinely review the privacy notices and preference settings that are available to you on any social media platforms as well as your preferences within your account with us.

RESEARCH

We conduct research and analyze your information, including feedback and comments, to help us improve our products and services and to enhance your customer experience, including customizing online content, and to improve your website experience. We also look for trends in attendance at events to help determine what types of events are most popular and successful. Most of this data is de-identified, as in attendance, being just a number of attendees.

We may contact you to seek your interest in taking part in planning, or surveys and interviews. You will never be required to participate in these types of activities. These interactions are designed to help us gain insight and understand certain things such as how to improve the services we provide, help us to understand our members’ needs and expectations, what days and times are best for specific types of activities, etc. Your information and details from our research activities may be stored or kept on file for future reference if relevant and will be de-identified where possible. We will not share any personal information related to these kinds of activities without your written consent.

SELLING DATA

We do not and will not sell your personal information under any circumstances.

WHAT ARE YOUR RIGHTS?

We want you to feel reassured that you have control of the information you provide to us. Subject to certain exemptions, and depending on relevant data protection laws, including in some cases upon our legal basis for processing your information there are certain rights you have over your personal information. These include:

You can ask us to update any inaccurate, incomplete or out-of-date information we hold about you.
You can ask us to provide you with a copy of the information we hold on you.
You may request that we stop processing or using your information.
You may request that we delete any / all information we hold about you.
You may withdraw consent that you have provided to us.

Where possible we will comply with your request, however, there may be instances where we cannot fulfill your request, or there will be consequences if we were to fulfill your request. We will always communicate with you about any consequences before going forward, or give you written reasons for any refusal.

You can exercise any of the above rights at any time by contacting us (see the Contact Us section) or your relevant privacy or data protection authority.

We will contact you within a reasonable time frame after receiving your enquiry or request to verify who you are in order to locate any accounts or bookings you may have with us or ask any follow up questions to better understand your enquiry.

Please contact us at the details below:

calling us on 940-782-2410 or send an email to rebeccasalter@nocooutdoorscommunity.com.

We will inform you whether we need to conduct an investigation and the estimated completion date for the investigation process. After we have completed our investigation, we will contact you, in writing, to advise you of the outcome and invite a response to our conclusions regarding your specific issue. If we receive a response from you, we will assess it and advise if we have changed our view. If you are unsatisfied by our final response, you may escalate your complaint to the relevant regulatory body.

COMPLAINT TO THE DATA PROTECTION AUTHORITY

If you have any concerns or complaints about how we are collecting or processing your personal information, you can complain to your local data protection authority. We would ask that you first contact us to seek to resolve the concern or complaint in the first instance. We will do everything in our power to resolve the issue.

RETENTION

We retain and store most information about you in computer systems and databases operated by only our administrator. Some information about you may be recorded in paper files that we store securely in the administrator’s office.

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax or accounting requirements.

In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.

HOW WE KEEP YOUR INFORMATION SECURE

NoCo Outdoors Community is dedicated to keeping your personal information secure. We have implemented various physical, electronic and managerial security procedures in order to protect your information and reduce the risk of loss and misuse, and from unauthorized access, modification, disclosure and interference.

We have put in place adequate procedures to deal with any actual or suspected personal information breach and will notify you and any applicable regulator of any data breach where we are legally required to do so.

While we take all reasonable steps to ensure that your personal information is secure, we would ask you to be aware that the internet is inherently insecure, so please take precautions when disclosing any personal information online to us.

LINKS TO THIRD PARTY SITES

Our website includes links to third party websites, including social media sites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of each website you visit.

IN NO EVENT SHALL NOCO OUTDOORS COMMUNITY/COLORADO OUTDOORS COMMUNITY, LLC, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED TO THE USE OF, OR INABILITY TO USE, THE COMPLETE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY THE USER ON ANY INFORMATION OBTAINED FROM NOCO OUTDOORS COMMUNITY, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THE MEMBERS'S RECORDS, PROGRAMS OR SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE LEADERSHIP OR MEMBERS, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITES EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO THE LEADERSHIP OR MEMBERS, FOR ACCESS TO OR USE OF THE COMPLETE SITE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

This Privacy Policy was last updated in MAY, 2025.

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